Cellesim

Privacy Policy

This policy describes how Cellesim, LLC collects, uses, and safeguards your personal information when you interact with our services.

Introduction & Data Controller

At Cellesim, we value your privacy. This policy explains how we handle your data when you visit our website or use our eSIM services. The Data Controller for this website is: Company: Cellesim, LLC Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA Email: [email protected]

Data We Collect

Information We Collect To improve service quality and fulfill legal obligations, we collect:

  • Identity Data: Name, email address (required for eSIM delivery).
  • Technical Data: IP address, browser type, device model (to ensure eSIM compatibility).
  • Transaction Data: Purchase history and order numbers. ⚠️ Important: We never store your credit card numbers or CVC codes. Payments are processed directly through encrypted payment gateways.

How We Use Your Data

Your Information We process your data only for specific purposes:

  • Generating your eSIM and delivering the QR code via email.
  • Responding to technical support requests.
  • Preventing fraud and ensuring network security.
  • Complying with legal regulations (US and local laws).
  • Only with consent: Sending updates or promotional offers.

Sharing

Data Sharing and Third Parties Cellesim does not sell, rent, or trade your personal data. We share data only with trusted partners strictly necessary for service delivery:

  • eSIM Network Providers: Technical data required for connectivity only.
  • Payment Processors: Stripe, PayPal, iyzico (for secure payment processing).
  • Email Services: To deliver your QR code.

Security

Data Security Your data is protected by industry-standard security measures:

  • All website traffic is secured via 256-bit SSL (Secure Socket Layer) encryption.
  • Payment transactions are PCI-DSS (Payment Card Industry Data Security Standard) compliant.
  • Access to data is restricted to authorized personnel only.

Cookies

We use cookies to enhance user experience.

  • Essential Cookies: Required for site functionality and checkout.
  • Analytical Cookies: Used to measure site performance (Anonymized). You can disable cookies in your browser settings at any time.

Your Rights

User Rights (GDPR & CCPA Compliance) Depending on your region (EU or US), you have the following rights:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request complete deletion of your data ("Right to be Forgotten").
  • Opt-out of marketing communications. To exercise these rights, contact [email protected].

Policy Updates

We may update this policy. Changes are effective immediately upon posting with the "Last Updated" date.

Effective date: 2026-01-01