Last Updated: October 28, 2025 Effective Domain: https://cellesim.com/
🔹 Quick Summary
- Service: Digital eSIM data plans for global travel.
- Compatibility: Users must ensure their device is Carrier-Unlocked and eSIM-compatible.
- Validity: Plans typically start only when you connect to the network in the destination country.
- Refunds: Available for technical failures, but not for incompatible/locked devices.
Terms and Conditions
1. Introduction Welcome to Cellesim. By purchasing or using our services, you agree to these Terms. These services are provided by GG AYDIN LLC, located in Albuquerque, New Mexico, United States.
2. Service Description Cellesim provides prepaid eSIM (embedded SIM) connectivity.
- The service is purely digital; no physical goods are shipped.
- Delivery is immediate via email (QR Code) upon payment.
3. Device Compatibility & User Responsibility
- Compatibility: You acknowledge that your device must be eSIM-compatible and Carrier-Unlocked.
- Verification: It is the user's sole responsibility to verify compatibility. Cellesim is not responsible for refunds if the device is locked.
4. Pricing & Payments
- Payments are processed securely via third-party providers (Stripe, PayPal, iyzico).
- Prices are final and include applicable taxes unless stated otherwise.
5. Validity & Activation Policy
- Start Date: The validity period begins strictly when the eSIM connects to the network in the destination country.
- Expiration: eSIMs must be installed within a specific timeframe (usually 6 months).
6. Refund & Cancellation Policy
- Refundable: Technical failures caused by Cellesim that cannot be resolved.
- Non-Refundable: Locked phones, user errors, or wrong purchases.
- Contact: [email protected]
7. Limitation of Liability Cellesim acts as a reseller and does not guarantee uninterrupted coverage due to factors like geography or local provider maintenance.
8. Governing Law These Terms are governed by the laws of New Mexico, United States. Disputes will be resolved in Albuquerque.